When water hits an office, retail centre, strata building or aged-care facility, every hour of downtime costs. We dispatch IICRC certified crews across Melbourne and Sydney, coordinate multi-area worksites, and deliver insurer-ready documentation your stakeholders can act on.
We specialise in commercial water events — not one-off residential jobs. Clear communication, documented scopes and crews that understand occupied buildings.
Burst pipes, roof ingress and plant-room failures across portfolios. One point of contact, unit-level reporting and strata-ready updates.
Offices, campuses and critical facilities where access, OH&S and after-hours work matter as much as drying speed.
Retail, hospitality, healthcare, aged care and industrial sites that need commercial-scale extraction and fast reopen timelines.
Residential-first restorers leave facility teams chasing updates while water migrates into structure, plant and tenancies. Floodrest is set up for commercial tempo.
Industrial extraction, structural drying, mould control and documentation packaged for occupied commercial sites.
Rapid removal of standing water with commercial extractors across lobbies, plant rooms, tenancies and basements.
Air movers and dehumidifiers staged to dry walls, cavities and floor systems with daily moisture verification.
Commercial carpet and floor recovery where salvageable — documented decisions when replacement is the better call.
Humidity control and preventative treatments during drying so secondary damage does not close the building again.
Photos, moisture maps, equipment lists and cause notes formatted for insurers, owners corporations and head contractors.
Nights, weekends and public holidays. Speak to a coordinator who can dispatch commercial crews immediately.
Floodrest is operated by Premrest (Premier Restorations Group Pty Ltd), an IICRC Certified Firm. Our technicians restore to the IICRC S500 standard with commercial equipment and reporting property and facility managers can hand straight to stakeholders.
From CBD towers to aged care and retail centres — crews that know how to work inside live commercial environments.
Lobbies, end-of-trip, plant rooms and tenancies with after-hours drying plans that protect business continuity.
Centres, stores and venues where public access, slip risk and reopen deadlines drive the restoration sequence.
Sensitive sites where containment, infection control awareness and documented due diligence are non-negotiable.
Common property and unit floods coordinated with managers, OCs and insurers without endless tenant disruption.
Warehouses, docks and production floors where contaminants and hard traffic change how water behaves.
Schools, councils and community buildings that need clear communication and safe reopen timelines.
A clear commercial process from first call to verified dry and stakeholder report.
Confirm site contacts, inductions, affected zones and priority tenancies
Remove standing water from floors, plant and accessible cavities
Stage commercial drying equipment around live operations
Return with moisture readings and progress notes for managers
Deliver photos, readings and reports for insurers and stakeholders
These events escalate quickly in occupied commercial buildings.
Any visible water in lobbies, plant rooms or tenancies needs immediate extraction before it migrates into structure.
Water under raised floors, carpet tile or into wall cavities needs professional drying equipment and monitoring.
Insurers and owners expect prompt action. Calling us immediately shows the site acted with due diligence.
Plain-English guides for property and facility managers, written by our restoration team.
A step-by-step first-day checklist after water damage in a commercial building.
What Category 1, 2 and 3 water means under the IICRC S500 and why it drives cost.
How quickly mould establishes after a water event and what to do inside the window.
Common questions from property managers and facility managers calling after a commercial water event.
For Melbourne and Sydney metro sites we aim for same-day attendance, often within 2–4 hours depending on location and crew availability. We work after hours and weekends when facilities need minimal disruption.
Yes. We scope each affected area, prioritise critical zones, and provide unit-level or zone-level reporting so property managers and owners corporations can brief stakeholders clearly.
Yes. We provide photographs, moisture and humidity readings, equipment lists with daily rates, and cause-of-loss notes — the pack insurers, OCs and head contractors typically request.
Offices, retail, hospitality, aged care, healthcare, strata buildings, industrial sites and education facilities across Melbourne and Sydney metro, plus surrounding areas within roughly 100 km of each CBD. See all service areas.
Yes. Floodrest is operated by Premrest (Premier Restorations Group Pty Ltd), an IICRC Certified Firm. Our technicians restore water damage in line with the IICRC S500 Standard for Professional Water Damage Restoration.