Frequently Asked Questions
Quick answers about flooded carpets, water extraction, drying equipment and insurance in Victoria.
How quickly can you come out?
For Melbourne metro we aim for same day or within hours. Outer areas (up to 100km) depend on traffic and current jobs – we’ll tell you on the phone.
Do you deal with insurance?
Yes. We can provide photos, moisture readings and a written report that supports your claim.
Can you dry timber floors / skirting / plaster?
Yes, we use a combination of air movers and dehumidifiers to remove moisture from building materials.
What areas do you cover?
Every suburb within about 100km of Melbourne CBD – that includes Geelong side, Mornington Peninsula side, and west/north corridors.